Forgot My Username

Forgot your username? We can help. Simply enter your e-mail address that we have on file for you, and we'll e-mail you your username.

If you need further assistance, please e-mail Customer Service at: or call: 1-800-327-8833.

Please Note: If you are a registered Schaeffer's member and do not receive this e-mail, please check your bulk/junk mail folder as it may be diverted there. This problem seems particularly widespread among Hotmail users.

Please enter your e-mail address below:

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